NHTSA Complaint #10758965 — 2010 DODGE NITRO

TL* THE CONTACT OWNS A 2010 DODGE NITRO. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM UNDER THE VEHICLE AND BURNING FUMES ENTERED THE CABIN. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE HEAT SHIELD FRACTURED WITHOUT WARNING AND RUBBED AGAINST THE DRIVESHAFT CAUSING DAMAGES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V121000 (AIR BAGS, POWER TRAIN, STRUCTURE). THE VIN WAS NOT AVAILABLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO SCHEDULE AN APPOINTMENT TO INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.