NHTSA Complaint #11549536 — 2010 DODGE NITRO

The contact owns a 2010 Dodge Nitro. The contact received a recall notification of the NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that the part may not be available, and the contact was informed that she would receive a call back to schedule an appointment but had not yet received a callback. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 145,000. Parts distribution disconnect.