NHTSA Complaint #10758891 — 2011 FORD FLEX
STRUCTURE:BODY issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 10758891 |
| Vehicle | 2011 FORD FLEX |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I HAD JUST FINISHED VACUUMING THE INSIDE OF MY 2011 FORD FLEX. THE REAR AUTOMATIC LIFTGATE WAS UP AND I WAS LEANING INTO THE BACK OF THE FLEX REINSTALLING MY CARGO NET WHEN THE HYDRAULICS FAILED AND THE LIFTGATE CAME SLAMMING DOWN ON MY BACK. I SUSTAINED BRUISING AND MUSCLE INJURY. IF IT WAS MY ARM OR LEG IT MIGHT HAVE RESULTED IN AN AMPUTATION. IF IT WAS MY HEAD / NECK IT COULD HAVE RESULTED IN A FATALITY. IF IT WAS MY CHILD HE COULD HAVE BEEN PARALYZED. WHY ARE THERE NO SAFETY FEATURES THAT PREVENTS THE LIFTGATE FROM SLAMMING SHUT IF THE HYDRAULICS FAIL?
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