NHTSA Complaint #10758617 — 2015 VOLVO XC60 UNKNOWN OR OTHER

Complaint Details

ODI Number	10758617
Vehicle	2015 VOLVO XC60
Component	UNKNOWN OR OTHER
Date of Incident	June 15, 2015
Date Filed	August 23, 2015
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ISSUE WILL DEFINITELY WILL FAIL TO PREVENT MANY POTENTIAL CRASHES: THE HORN ON OUR 2015 VOLVO XC60 HAS FAILED TO WORK FOR ME ON 3 OR MORE OCCASIONS WHEN IT WAS NECESSARY TO WARN ANOTHER VEHICLE OF A POTENTIAL COLLISION (E.G., OTHER CAR CHANGING LANES WITHOUT LOOKING, OTHER CAR BACKING OUT OF A DRIVEWAY WITHOUT LOOKING). THE HORN ONLY WORKS IF THE DRIVER TO PRESSES THE LARGE CENTER OF THE STEERING WHEEL EXCEPTIONALLY HARD TO ACTIVATE IT. THERE IS FAR TOO MUCH RESISTANCE WHEN PUSHING THE CENTER OF THE STEERING WHEEL TO EFFECTIVELY ACTIVATE THE HORN. I HAVE EVEN WITNESSED MY HUSBAND (WHO HAS MORE ARM STRENGTH THAN ME) UNABLE TO SOUND THE HORN WHEN A CAR WAS CUTTING INTO US FROM ANOTHER LANE AND HE WAS APPLYING A REASONABLE AMOUNT OF FORCE.

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