NHTSA Complaint #10758616 — 2015 VOLVO XC60

MULTIPLE NEAR-MISS COLLISIONS + IMPROPERLY FUNCTIONING HORN: THE HORN ON MY 2015.5 VOLVO XC60 HAS FAILED TO WORK EFFECTIVELY ON ABOUT 5 OR MORE OCCASIONS WHEN IT WAS NECESSARY TO WARN ANOTHER VEHICLE OF A POTENTIAL COLLISION (E.G., OTHER CAR CHANGING LANES WITHOUT LOOKING, OTHER CAR BACKING OUT OF A DRIVEWAY WITHOUT LOOKING). THIS ISSUES IS CLEARLY A FAILURE IN DESIGN AND NOT A DEFECT SPECIFIC TO OUR VEHICLE, SINCE THE HORN DOES IN FACT WORK. HOWEVER, IT ONLY WORKS IF THE DRIVER TO PRESSES THE LARGE CENTER OF THE STEERING WHEEL EXCEPTIONALLY HARD TO ACTIVATE IT. THERE IS FAR TOO MUCH RESISTANCE WHEN PUSHING THE CENTER OF THE STEERING WHEEL TO EFFECTIVELY ACTIVATE THE HORN (WHICH I HAVE EXPERIENCED ON MULTIPLE OCCASIONS WHERE I NEEDED THE HORN TO SOUND FOR SAFETY REASONS, AND IT DID NOT SOUND EVEN THOUGH I PRESSED IT WITH MORE THAN REASONABLE AMOUNT OF FORCE). MY WIFE HAS LESS ARM STRENGTH THAN ME, SO THE PROBLEM IS EVEN WORSE FOR HER.