NHTSA Complaint #10749834 — 2012 FORD FOCUS

I PURCHASED THIS VEHICLE NEW IN MAY 2012. FROM THE START THE TRANMISSIONS SHIFTED ROUGH AND JERKY. I WAS TOLD THAT IT WAS NORMAL FOR THIS TYPE. CONDITIONED WORSENED AND IT WAS TAKEN TO DEALERSHIP IN NOVEMBER 2014. I WAS TOLD THAT IT WAS WITHIN "LIMITS" AND WAS REPROGRAMMED. A FEW MONTHS LATER, I WAS AT A RED LIGHT AND WENT TO ACCELERATE. TRANMISSION SHUTTERED AND CAR DID NOT RESPOND, I WAS REAR ENDED CAUSING 2,000 IN DAMAGE. TRANSMISSION CONTINUES TO SHUTTER AND HESITATE. CAUSES CAR TO LURCH FORWARD OR BACKWARDS FROM A STOP, I TOOK BACK TO DEALERSHIP PURCHSED FROM. I WAS TOLD TO COMPLAIN TO FORD AND MOST LIKELY WOULD ONLY BE REPROGRAMMED AGAIN. THIS IS WHAT HAPPENED. CAR IS UNSAFE TO DRIVE. IF IT SHUTTERS OR MIS SHIFTS AT HIGHWAY SPEED, COULD RESULT IN SERIOIUS INCIDENT. HELP PLEASE.