NHTSA Complaint #10749695 — 2009 PONTIAC VIBE

TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A RATTLING NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT A KNUCKLE ON THE LOWER END OF THE STEERING COLUMN WAS UNCHARACTERISTICALLY ENLARGED AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,500. UPDATED 1/13/16 LN *CN