NHTSA Complaint #10749468 — 2009 VOLKSWAGEN PASSAT

WHEN BACKING UP, OR GOING FORWARD SLOW, TO PARK WITH FRONT WHEELS TURNING THERE IS A SNAPPING SOUND WHICH A AN ARIZONE VW DEALER BLAMES ON SALT/SAND FROM NE. CAR WAS ON LIFT IN MAINE AND I PAINTED UNDERCARRAIGE AND THERE WAS NO SIGN OF RUST EXCEPT ON PARTS OF CLAMPS/SCREWS. VEHICLE WAS WASHED A MINIMUM OF ONCE A WEEK DURING WINTER. MOVED TO AZ AND THE SNAPPING IS MORE EVIDENT. VW REPLACED MUCH OF THE FRONT END AND HAD CAR FOR THREE WEEKS. I HAVE AN EXTENDED WARRANTY ON THE CAR AND STILL HAD TO PAY OVER $1200.00. I WAS TOLD TO TAKE IT TO A VEHICLE REPAIR SERVICE TO HAVE IT CHECKED OUT.