NHTSA Complaint #10749294 — 2002 TOYOTA CAMRY

THE CAR NOW HAS APPROXIMATELY 80,000 MILES ON IT - FOR AT LEAST THE LAST 35,000 MILES, IT'S HAD A PROBLEM WITH EITHER STALLING OR NOT RESTARTING AFTER THE ENGINE'S TURNED OFF (OFTEN, SEVERAL INCIDENTS WILL OCCUR IN RAPID SUCCESSION, AFTER WHICH THE CAR WILL FUNCTION PROPERLY FOR MONTHS). STALLING TENDS TO OCCUR WHEN THE CAR IS DECELERATING AND COMING TO A STOP - IF ADEQUATE SPEED CAN BE MAINTAINED, THE ENGINE WILL SPUTTER BUT WON'T SHUT DOWN. IN MY OPINION THE STALLING AND FAILURE TO RESTART PROBLEMS ARE CONNECTED AND I'VE READ OF OTHER CAMRY OWNERS WHO'VE BEEN CONFRONTED WITH THIS ISSUE. UNFORTUNATELY, AFTER AN INCIDENT NOTHING REGISTERS ON THE CAR'S COMPUTER, SO MECHANICS REALLY DON'T WHERE TO START IN DIAGNOSING THE PROBLEM AND FORMULATING A POSSIBLE FIX. MY CAR'S BEEN METICULOUSLY CARED FOR AND I'VE PUT A LOT OF MONEY INTO TRYING TO SOLVE THIS PROBLEM, BUT NOTHING HAS WORKED SO FAR - THE CAR HAS BEEN TAKEN TO A TOYOTA DEALER AND TO AN INDEPENDENT MECHANIC. I'VE CONTACTED TOYOTA HEADQUARTERS ABOUT THE PROBLEM, BUT THEY'RE UNWILLING TO ADDRESS IT, EVEN THOUGH I'VE TOLD THEM MY ONLINE SEARCHES HAVE REVEALED OTHER OWNERS WITH THE SAME PROBLEM. I'VE ALSO TOLD TOYOTA THAT WERE I TO EXPLORE TRADING-IN THE VEHICLE (WITH FULL DISCLOSURE), I HAVE NO DOUBT A DEALER WOULD ACCEPT IT AND PASS IT ON TO AN UNSUSPECTING BUYER. I'M CONVINCED THERE'S A FAIRLY WIDESPREAD PROBLEM TOYOTA'S UNWILLING TO ADDRESS.