NHTSA Complaint #10749291 — 2006 CHRYSLER PACIFICA

MY REGULAR AUTOMOBILE SERVICE COMPANY RECENTLY COMPLETED A REPAIR AND REPLACEMENT OF THE FRONT BRAKE COMPONENTS ON MY 2006 CHRYSLER PACIFICA. UPON ROUTINE INSPECTION OF THE VEHICLE'S UNDERCARRIAGE, THEY IDENTIFIED SEVERE CORROSION OF THE "ENGINE CRADLE". THEY ADVISED THAT ENGINE CRADLE WAS IN VERY POOR CONDITION AND THAT FAILURE WAS LIKELY IN THE NEAR FUTURE CAUSING THE ENGINE TO DROP OUT OF THE VEHICLE. I IMMEDIATELY CONTACTED THE CHRYSLER/DODGE DEALERSHIP WHERE I PURCHASED THE CAR. THEY TOLD ME THAT THEY WERE AWARE OF A PROBLEM WITH THE ENGINE CRADLES IN THAT MODEL YEAR PACIFICA, BUT THAT THERE CURRENTLY WAS NO RECALL TO CORRECT THE PROBLEM. I WAS QUOTED $3,000.00 TO REPLACE THE ENGINE CRADLE, WHICH I CAN NOT AFFORD. MY COMPLAINT IS THAT IF THIS IS A SAFETY ISSUE, WHY IS THERE NO RECALL OR ANY OTHER APPARENT EFFORT TO CORRECT THE PROBLEM? THE VEHICLE IS IN OTHERWISE GOOD SHAPE AND RUNS WELL, BUT I AM AFRAID OF DRIVING IT, CONCERNED THAT MY FAMILY OR I COULD BE SERIOUSLY INJURED. CAN YOU ASSIST ME?