NHTSA Complaint #10749181 — 2012 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS, THE MECHANIC DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE TURBO INTO THE INTAKE HOSE AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE CAM COVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP, HOWEVER, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 88,000.