NHTSA Complaint #10748795 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10748795
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2015
Date Filed	August 14, 2015
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. ALSO, CAR ALARM WILL ENGAGE WHEN CAR IS PARKED AND LOCKED.

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