NHTSA Complaint #10748397 — 2013 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10748397
Vehicle 2013 VOLKSWAGEN JETTA
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 17,238 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I HAVE A 2013 JETTA SPORTWAGEN, AUTOMATIC TRANSMISSION. I HAD BEEN DRIVING MY CAR FOR ABOUT 6 MILES ON A LOCAL, BUT BUSY ROAD. I STOPPED AT A RED TRAFFIC LIGHT. WHILE ENGINE WAS IDLING WAITING FOR TRAFFIC LIGHT TO CHANGE, THE ENGINE STALLED WITHOUT WARNING. I WAS ABLE TO RESTART IT, BUT THEN ENGINE STALLED AGAIN BEFORE TRAFFIC LIGHT TURNED GREEN. WHEN TRAFFIC LIGHT FINALLY TURNED GREEN, I WAS ABLE TO RESTART ENGINE AND DROVE CAR TO SAFE LOCATION WHERE I THEN TURNED ENGINE OFF. WHEN I TURNED ENGINE BACK ON, I WAITED, LETTING IT IDLE, AND IT STOPPED AGAIN WITH NO WARNING. I DID NOT SEE ANY CHECK ENGINE LIGHT. I HAD CAR TOWED TO DEALER WHO COULD NOT FIND ANY CODES AND COULD NOT REPLICATE THE PROBLEM. I RESEARCHED THE PROBLEM ON THE INTERNET AND SAW THAT IN A Q & A FOR THE RADIO TALK SHOW CARTALK, CARTALK HOSTS RECOMMENDED A NEW CRANKSHAFT POSITION SENSOR BE INSTALLED TO CORRECT THIS SAME ISSUE, ALSO ON A JETTA. DEALER DID THIS AT MY REQUEST, BUT I HAD TO PAY $400+. DEALER SAID THEY WOULD TAKE UP THIS ISSUE UP WITH THE MANUFACTURER AND SEE IF MANUFACTURER WOULD REIMBURSE ME. SO FAR, THEY HAVE NOT GOTTEN BACK TO ME. I AM DRIVING CAR, BUT DO NOT KNOW IF PROBLEM IS RESOLVED OR WILL RECUR.

Related Complaints for the 2013 VOLKSWAGEN JETTA

Other ENGINE AND ENGINE COOLING Complaints

#11449034 The contact owns a 2013 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the contact notic...

Recent Complaints for the 2013 VOLKSWAGEN JETTA

#11715859 TIRES:TREAD/BELT Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of...
#11703821 POWER TRAIN I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jet...
#11703821 UNKNOWN OR OTHER I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jet...
#11702517 POWER TRAIN While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and...
#11691807 AIR BAGS I discovered that my 2013 Volkswagen Jetta has a completely nonfunctional airbag system. On 8/23/23- airbag warning l...
Check any vehicle history by VIN - Free vehicle history report