NHTSA Complaint #10748373 — 2010 GMC ACADIA STEERING

Complaint Details

ODI Number	10748373
Vehicle	2010 GMC ACADIA
Component	STEERING
Date of Incident	August 12, 2015
Date Filed	August 13, 2015
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN MAKING TURNS WITH THE CAR THE STEERING COMPLETELY GAVE AWAY AND WAS VERY HARD TO MANEUVER A TURN CORRECTLY. WAS TAKEN TO THE GARAGE WHO INFORMED US THAT THE RACK AND PINION WAS BAD AND THE POWER STEERING COLUMN. FINDING OUT THAT THIS IS A ISSUE WITH ALMOST ALL GMC ACADIA'S WAS VERY UPSETTING TO LEARN. IF THIS IS A ISSUE WITH THAT MANY OF THEM WHY HAS THERE NOT YET BEEN A RECALL ON THIS. SINCE THERE IS NO RECALL I AM STUCK PAYING WELL OVER $1000.00 TO FIX SO THAT I CAN HOPEFULLY NOT HAVE THE SAME ISSUE AGAIN. GMC NEEDS TO DO A BUY BACK RECALL ON THESE MODELS AS THEY ARE NOT SAFE. THANKFUL THAT I WAS ALONE AT THE TIME THAT THIS HAPPENED HOWEVER COULD HAVE VERY EASILY CAUSED A MAJOR ACCIDENT HAD I NOT NOTICED WHEN I WAS SOPPED TO MAKE A TURN. HOW MANY PEOPLE NEED TO BE KILLED OR HURT BEFORE THEY WILL FIX.

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