NHTSA Complaint #10747971 — 2015 SUBARU LEGACY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10747971
Vehicle 2015 SUBARU LEGACY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 8,140 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

ELECTRONIC PARKING BRAKES WILL NOT RELEASE. EYE SIGHT SYSTEM ERROR LIGHT ON -- SAYS TO SEE DEALER. VEHICLE IS IN LOW CLEARANCE PARKING GARAGE - FLATBED TOW TRUCK CANNOT ENTER. BRAKES ARE STUCK ON. FRONT OF VEHICLE FACING GARAGE WALL, WHICH IS PARTIALLY OPEN (LOOKING THROUGH TO ANOTHER LEVEL). VEHICLE IS ON A SLIGHT DOWNWARD INCLINE FACING WALL. SEEMS LIKE ALL 4 BRAKES ARE LOCKED EVEN IN NEUTRAL. CAR STARTS FINE AND RUNS, CAN ENTER R N & D, BUT WILL NOT MOVE. NEW VEHICLE -- TOW TRUCK OPERATOR DOES NOT KNOW HOW TO RELEASE BRAKES FOR THIS MODEL YEAR, SINCE IT IS DIFFERENT FROM PREVIOUS YEAR. VEHICLE RECEIVED EYE SIGHT RECALL NOTIFICATION RECENTLY, BUT VEHICLE HAS NOT BEEN SERVICED YET. SUSPECT EYE SIGHT IS TO BLAME, AS IT HAS BEEN BEHAVING IN ERRATIC FASHION OVER THE LAST FEW MONTHS. (TURNS OFF IN EXTREMELY LIGHT RAIN, WHEN IT SHOULD NOT, STAYS OFF FOR A WHILE, THEN TURNS ON IN HEAVY RAIN)

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