NHTSA Complaint #11424191 — 2015 SUBARU LEGACY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11424191
Vehicle 2015 SUBARU LEGACY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

I have experienced two separate occasions where my vehicle accelerated even though my foot was on the brake pedal. Once, I was slowing down on a main street for a stop light behind several other cars. My vehicle began to accelerate and would have rammed the car in front of me if I had not been able to swerve into an empty turn lane. Due to the acceleration, I figured I must have accidentally hit the gas pedal, so I lifted my foot and hit the other pedal--which was the accelerator, and naturally just accelerated the vehicle more. I then put my foot back on the brake and the car came to a stop. The second time, my son was backing into our driveway. He had the brakes on. The car was slowing down. Then it suddenly accelerated backward. My son said his foot was still on the brake pedal when the car accelerated, and he did the same thing I did when I had the issue: he moved his foot to the other pedal, thinking he had made some kind of error, but found that the switch only made the car accelerate more, so he switched back to the brake pedal and the car stopped. In both of these instances, the car was initially braking when the brake pedal was applied, then began to accelerate without a change in foot positioning. The accelerator was not touched in either instances because the vehicle was going slow enough not to need much pressure, and the accelerator is positioned far enough away from the brake as it is impossible to touch both pedals at the same time. The floor mats were properly secured at both times (as they always are) and could not possibly have interfered in any way. Thankfully no one has been hurt or experienced any property damage during either of these episodes, but I am worried that one of these days, something horrible will happen if this problem is not corrected! I will give the date of the most recent occurrence in the information included with this report.

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