NHTSA Complaint #10747607 — 2014 RAM 2500

THE ELECTRICAL SYSTEM ON THIS TRUCK HAS FAILED MULTIPLE TIMES. THIS HAS ONLY HAPPENS WHILE DRIVING; NEVER AT REST/IDLE. HERE'S A LIST OF WHAT SHUTS OFF: EVIC, AC/HEAT, WIPERS, RADIO, NAV, PERHAPS MORE. IT HAS HAPPENED 20+ TIMES. I HAVE A VIDEO OF IT TOO. I BOUGHT THIS TRUCK CPO FROM A RAM DEALER WITH 15968 MILES ON 2-JUN-15. ELECTRICAL PROBLEMS BEGAN FOR ME (MORE ON THIS LATER) ON 21-JUNE-15 OR ~16400 MILES. SERVICED 9-16-JULY-15 = "TECH FOUND STORED VOLTAGE CODES. VEHICLE WAS SITTING FOR SOME TIME. TECH RESET AND CLEARED CODES. TECH CHECK (SIC) CHARGING SYSTEM. CHARGING AS DESIGNED. OPERATING AS DESINGED." ELECTRICAL PROBLEM CONTINUED AND CHECK ENGINE LIGHT REMAINED ON UNTIL NEXT SERVICE 28-JUL UNTIL PICK UP 4-AUG-15. "TECH WAS UNABLE TO CONFIRM CONDITION. NO CODES IN SYSTEM FOR VOLTAGE ISSUES. NO UPDATE REGARDING ISSUE." ALL OK ON PICK-UP OF TRUCK, BUT CHECK ENGINE LIGHT CAME BACK ON AFTER DRIVING 2 MILES. I WAS TOLD TO TAKE IT BACK TO SERVICE DEPARTMENT OF THE DEALERSHIP THAT SOLD ME THE TRUCK. I DROPPED THE TRUCK OFF AT SELLING DEALERSHIP ON SAT, 8-AUG. BEFORE THAT DROP OFF, I CHECKED THE NAV SCREEN TO SEE WHAT THE "HOME" ADDRESS WAS STORED AS. I GOT IN TOUCH WITH THE PREVIOUS OWNER (GOT HIS INFO ON GOOGLE FROM ADDRESS). HE SAID THAT HE HAD THE EXACT SAME ISSUE WITH THE ELECTRICAL SYS. HE TOLD ME THAT THE DEALERSHIP WAS UNABLE TO FIX/DIAGNOSE IT. THIS IS WHY HE GOT RID OF IT. AS OF 7-AUGUST-2015, I HAVE HAD THE TRUCK FOR 67 DAYS. OF THESE 67 DAYS, THE CHECK ENGINE LIGHT HAS BEEN ON FOR 33 DAYS AND IT HAS BEEN IN THE SHOP ANOTHER 16 DAYS!! I AM CONCERNED BECAUSE I AM UNAWARE IF THIS WILL IMPACT THE ENGINE OR OTHER SYSTEMS. IF THE ENGINE FAILS, THIS WILL LIKELY LEAD TO A CRASH. I HAVE PHONED THE SERVICE DEPARTMENTS OF OTHER DEALERS AND WAS TOLD THAT MY CONCERN IS A VALID ONE.