NHTSA Complaint #10747444 — 2004 FORD FREESTAR

WHILE DRIVING MY 4 CHILDREN ALL BUT ONE IN A CAR SEAT, MY CAR JUST DIED WITHOUT WARNING, MY CAR STARTING ROLLING BACKWARDS BEFORE I HAD EVEN REALIZED IT SHUT DOWN. IN PANIC I GOT THE CAR STOPPED AND PUT INTO PARK AND GOT HAZARDS ON AND THEN TRIED STARTING CAR AND IT FIRED RIGHT BACK UP. I BROUGHT IT TO MECHANIC TO BE TOLD ITS THE AIR FILTER, CHANGED THAT THEN GOT TOLD ITS THE MASS AIR FLOW SENSOR, REPLACED THAT THEN WAS TOLD THAT'S NOT IT. FINALLY SOMEONE SAID ITS THE PCM!! NO ONE CAN DO IT BUT FORD SO I CALLED FORD, FORD SAYS THAT CANNOT DO IT!! GO FIGURE, SO I AM NOW SCRAMBLING FOR THE MONEY AND FOR THE PARTS AND FOR THE MECHANIC TO FIX THIS. AND FROM WHAT I CAN FOLLOW FROM THE OTHER COMPLAINTS ITS NOT JUST ME THIS HAPPENING TO OVER AND OVER AGAIN. THIS IS A FAULTY MAKE AND SHOULD NOT HAVE TO COME OUT OF THE CUSTOMERS POCKET ANYMORE. FORD SHOULD PICK UP THE PIECES.