NHTSA Complaint #10747288 — 2013 HONDA ODYSSEY

I HAD JUST COMPLETED A TRIP TO GREENVILLE, SC AND PULLED INTO MY DRIVE. I HAD TAKEN A LOAD OF ITEMS INTO MY HOUSE WHEN I CAME BACK OUT AN NOTICE SMOKE COMING FROM UNDER THE HOOD. I UNLATCHED THE HOOD TO CHECK ON THE SMOKE WHEN FLAMES STARTED COMING OUT OF FROM UNDER THE HOOD. I START SPRAYING WATER UNDER THE HOOD AS I CALL OUR SECURITY WHICH CALL OUR LOCAL FIRE DEPARTMENT. OUR SECURITY CAN AND ASSISTED ME TRYING TO EXTINGUISH THE FIRE UNTIL THE FIRE DEPARTMENT CAN AND FINISHED EXTINGUISHING THE FIRE. THE 2013 HONDA WAS DETERMINED TO BE A TOTAL LOSS BY USAA. THE FIRE DEPARTMENT STATED IT WAS AN ELECTRICAL/MECHANICAL PROBLEM THAT CAUSED THE FIRE. I CONTACTED HENDRICKS HONDA DEALERSHIP IN GREER, SC ABOUT THE FIRE WHERE THEY COULD INVESTIGATE FOR WARRANTY CLAIM/DEFECT. THEY DID NOT DO ANYTHING, THEY HAVE IGNORED MY REQUEST NOR HAS HONDA AUTOMOTIVE OF AMERICA ACCEPTED OR INVESTIGATED.