NHTSA Complaint #10747228 — 2011 DODGE RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10747228
Vehicle 2011 DODGE RAM 1500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 33,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

AFTER LEARNING ABOUT THE MASSIVE RECALL/BUY-BACK OF RAM 1500 TRUCKS DUE TO STEERING COLUMN AND REAR AXLE ISSUES, I CALLED MY RAM DEALER IMMEDIATELY. DEALERSHIP STATED THAT THEY NEVER HEARD OF THE $105M RECALL AFFECTING NEARLY 1.5M VEHICLES AND DIRECTED ME TO CALL CHRYSLER CORPORATION. I CALLED SEVERAL OTHER RAM DEALERSHIPS AND THEY STATED THE SAME--CALL CHRYSLER DIRECTLY. CALLED CHRYSLER CORP AND GOT A BUSY SIGNAL. TRIED A DIFFERENT NUMBER AND GOT DISCONNECTED. CALLED A THIRD NUMBER AND GOT DISCONNECTED AGAIN. CALLED THE NEXT DAY AND GOT THE SAME WITH ALL 3 TELEPHONE NUMBERS. I EVEN TRIED TO LOOK UP ANY RECALL INFO ON CHRYSLER'S WEB SITE USING MY VIN, BUT CHRYSLER'S WEB SITE SHOWED ZERO RECALLS FOR MY RAM 1500. IT'S BEEN A WEEK SINCE THIS ALL TOOK PLACE AND CHRYSLER'S WEB SITE STILL SHOWS NO RECALLS EVEN THOUGH THE RECALLS ARE LISTED ON THE NTSB WEB SITE. CANNOT GET ANY RESOLUTION OR ASSISTANCE FROM CHRYSLER CORP OR DEALERSHIPS! NTSB SHOULD FINE CHRYSLER ANOTHER $105M!!!

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