NHTSA Complaint #11469975 — 2011 DODGE RAM 1500

My car had suddenly and without any warning broken down in the middle of the street, putting me and 2 other passengers at extremely high risk considering we were in a busy highway, which left us stuck in the car until we managed to run for safety to the side of the road. My Vehicle is a Doge Ram 2011 5.7 Liter V8 with 80K mileage. VIN# [XXX] The crash was caused by the Driveshaft completely separating and dragging on the asphalt, while the rear axle seized and resulted in a loss of power, and the rear differential to leak all the fluid. At first, I sent the car via a tow truck to an independent service center, which has been providing all the needed maintenance to my car for the past 5 years. In the process of trying to fix the vehicle and inspecting the issues which apparently turned out to be really expensive to fix ( Rear Differential $1400 used ). We discovered that there's a recall conducted on the vehicle from the manufacturer, that I didn't have any prior knowledge to related to this malfunction. Then I immediately took the vehicle to the nearby dealership, who acknowledged the recall at first only, but before conducting the repair they changed their minds and stated that I should've brought the car and fixed the undersized pinion shaft splines only and avoided the whole crash! Obviously I would've done that if I knew. To conclude: The vehicle crashed due to a safety issue that shouldn't be blamed on the customer. and the dealership (Advanced Automotive Trading Co) is refusing to address the exact detailed issue which they addressed in the recall description. and wouldn't take responsibility. PS: I'm an American living in Jordan, and I couldn't find anyone to really report my problem to here, that's why I'm submitting a complaint to NHTSA. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).