NHTSA Complaint #10747225 — 2013 HONDA CR-V

I GOT INTO MY CAR AND BECAUSE THE WEATHER WAS NICE, I TURNED OFF THE AIR CONDITIONER AND LOWERED THE BACK WINDOWS. I ENTERED THE INTERSTATE HIGHWAY, AND WHEN MY SPEED REACHED 40 MPH, A LOUD ROAR CAME FROM THE BACK OF THE CAR AND THE BACK STARTED SHAKING AND VIBRATING. I WAS SCARED AND PULLED OFF THE ROAD. I THOUGHT THE SUSPENSION OR THE WHEELS/TIRES HAD FAILED. I MADE A VISUAL INSPECTION AND COULD SEE NO PROBLEM. A HONDA DEALER WAS NEAR, SO I SLOWLY DROVE TO THEIR SERVICE BAY. WHEN I TOLD MY PROBLEM TO A WOMAN AT THE SERVICE DESK SHE IMMEDIATELY TOLD ME THAT IT WAS A COMPRESSION PROBLEM THAT ALL OF THESE VEHICLES HAD WHEN THE BACK WINDOWS WERE DOWN. I ASKED IF THE SALESPERSONS WERE SUPPOSED TO TELL THE CUSTOMER ABOUT THIS PROBLEM AND SHE SAID NO.