NHTSA Complaint #11516735 — 2013 HONDA CR-V

The contact owns a 2013 Honda CR-V. The contact stated while driving approximately 50 MPH, the vehicle drove over a bump in the road and the steering wheel became unstable. The vehicle was driven to the local service center who diagnosed that the rear driver’s side lower control arm on the front suspension mount had separated from the unibody frame due to corrosion. The contact was informed that the entire unibody frame needed to be replaced to repair the control arm. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 158,000. The contact stated that they will no longer need this complaint. They contacted the dealership and they agreed to buy the vehicle and make the situation a fair settlement.