NHTSA Complaint #10747176 — 2011 HYUNDAI SONATA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10747176
Vehicle	2011 HYUNDAI SONATA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 7, 2015
Date Filed	August 8, 2015
Mileage	74,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WHILE DRIVING ON THE HIGHWAY AND ATTEMPTING TO BRAKE THE STEERING WHEEL SHOOK RAPIDLY. THE STEERING WHEEL MAKES A CLICK WHEN IN PARK AND I MOVE THE STEEPING WHEEL SLIGHTLY OFF CENTER TO THE LEFT OR THE RIGHT. WHEN DRIVING AT ANY SPEED AND GO OVER BUMPS ON THE ROAD THE STEERING WHEEL MAKES A CLUNK NOISE. THE STEERING FEELS LOOSE WHEN DRIVING ON THE HIGHWAY AT SPEEDS OF 60+. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. WHEN I SPOKE TO THE DEALER THEY SAID THAT MY CAR DOESN'T HAVE ANY RECALLS ON THE STEERING! BUT FOUND RIGHT HERE ON THIS WEBSITE, SHOWS THE TSB#10-01-32. WE PURCHASED THIS CAR IN 2011 WITH THE FULL WARRANTY INTACT FROM CRAIN KIA, WHICH ALSO OWNS CRAIN HYUNDAI THE VEHICLE WAS A DEALERSHIP DEMO VEHICLE. AFTER RUNNING A VIN SEARCH ON THIS WEBSITE, IT HAS NOT BEEN INSPECTED OR REPAIRED. THIS IS UNSAFE AND PUTS THE LIVES OF NOT JUST THE OWNERS/DRIVERS OF THIS VEHICLE BUT OTHER DRIVERS ON THE ROAD AS WELL IN SEVERE DANGER. AT THIS TIME, IF NOTHING IS DONE, WE WILL PURSUE LEGAL ACTION AGAINST HYUNDAI NORTH AMERICA AND CRAIN HYUNDAI / KIA. FOR THEIR LACK OF PROFESSIONALISM, SELLING "UNSAFE" CARS TO THE PUBLIC! PLEASE REOPEN THIS CASE IMMEDIATELY AND HAVE THEM REPAIR THESE DARN CARS. SINCERELY, US SOLDIER AND FAMILY *TR

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