NHTSA Complaint #10746884 — 2013 CHEVROLET IMPALA

CONTROL ARM - L& R - O/A MAY 19, 2015 BACKING OUT OF MY DRIVEWAY AND TURNING STEERING WHEEL I HEARD A GRINDING NOISE; MADE A LEFT TURN HEARD IT AGAIN. I TOOK THE CAR TO THE PLACE WHERE I BOUGHT IT. TOLD THE SVC. MANAGER ABOUT THE PROBLEM; I DON'T KNOW IF ANYBODY TEST DROVE IT OR JUST LOOKED UNDER THE CAR; HE DIDN'T FIND ANY PROBLEMS. A MONTH LATER IT STARTED ACTING AGAIN WITH THE STRANGE NOISE; I TOOK IT TO A DIFFERENT 'CERTIFIED CHEV DEALER'. A TECH RODE WITH ME AND HEARD THE NOISE IMMEDIATELY; APPOINT WAS MADE IMMEDIATELY; SUPPOSEDLY REPAIRED...I DROVE IT ANOTHER MONTH. THEN THE SAME NOISE STARTED ON THE RIGHT SIDE; TOOK IT BACK TO THE SAME DEALER. ONCE AGAIN 'CONTROL ARM', SUPPOSEDLY REPAIRED ... WRONG !!!! NOW 8/04/15, TURNING THE WHEEL AGAIN, THE SAME GRINDING NOISE STARTED. I WANT TO TAKE IT BACK TO THE LAST SHOP BUT FIRST I WANT IN PUT FROM YOUR OFFICE. THE CAR HAS ONLY 14000 MILES ...UPDATED 08/20/15 *BF