NHTSA Complaint #10746881 — 2013 FORD EDGE

THE DOOR LOCK SENSOR HAS BECOME DEFECTIVE ON THE CAR CAUSING THE DOOR AJAR WARNING TO STAY ON AT ALL TIMES. BEING A NURSE, I GO TO WORK VERY EARLY AND TRAVEL FOR 30 MILES EACH WAY. WHEN THIS ISN'T SENSOR ISN'T WORKING THE DOORS WILL NOT LOCK WHILE THE KEY IS IN THE IGNITION AND THERE IS A CONSTANT DINGING NOISE TO CLOSE THE DOOR AGAIN EVERY TIME I STOP. DRIVING TO DOWNTOWN DALLAS IS VERY UNSAFE IN THE MY CAR NOW. THE INTERIOR LIGHTS STAY ON FOR MILES AND IT IS HARD TO DRIVE IN THE DARK WITH THE INTERIOR LIGHTS ON. TWO DEALERSHIPS SAY THIS IS A KNOWN PROBLEM ON THE FORD EDGE AND THEY HAVE RECEIVED BULLETINS ON THE PROBLEM BUT NO RECALL. THEY SAY THE SENSOR NEEDS TO BE TAKEN OUT AND CLEANED, IT IS NOT BROKEN THEREFORE THE WARRANTY NOR EXTENDED WARRANTY WILL NOT COVER THE $400 REPAIR. PLEASE HELP MAKE FORD FIX THIS PROBLEM BY ISSUING A RECALL. ...UPDATED 10/29/15*BF