NHTSA Complaint #10746827 — 2015 FORD EXPLORER

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE REAR AIR FILTERS AND COMPUTER HVAC SYSTEM WERE REPLACED. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE STARTED TO DRIVE IRREGULARLY. THE CONTACT STATED THAT THE VEHICLE SHAKES IN IDLE, AND GETS PROGRESSIVELY WORSE WHEN THE AIR CONDITIONING SYSTEM WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE TECHNICIAN REFUSED TO ASSESS THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.