NHTSA Complaint #10746782 — 2011 FORD FUSION

THE DRIVER SIDE DOOR SWUNG OPEN WHILE DRIVING AROUND A BEND AT APPROXIMATELY 35MPH. THE CAR ON THE OTHER SIDE OF THE ROAD HAD TO SLAM ON HIS BRAKES AND SWERVE TO AVOID MY DOOR. AFTER STOPPING I WAS UNABLE TO THEN OPEN THE DOOR FROM THE INSIDE. THE ONCOMING DRIVER AND CAR DID NOT HAVE ANY INJURY OR DAMAGE. TESTING THE DRIVER DOOR I FOUND IT OPENED FROM THE OUTSIDE BUT AFTER THE DOOR WAS OPEN IT WOULD NOT SHUT. THE DOOR BOUNCED OFF THE FRAME AND HIT ME IN THE CHIN. I WAS ABLE TO CLOSE THE DOOR IF I LIFTED THE LEVER IN THE DOOR. I REPEATED THIS A FEW TIMES, EVERY THE DOOR OPENED FROM THE OUTSIDE IT WOULD NOT SHUT AGAIN WITHOUT LIFTING THE LEVER. HOWEVER, SOMETIMES WHEN THE DOOR SHUT IT LATCHED CLOSED AND OTHER TIMES IT DID NOT. I CALLED MY LOCAL FORD OFFICE TO CHECK FOR A RECALL, I WAS TOLD THE 2011 WAS NOT ON THE RECALL LIST.