NHTSA Complaint #10746412 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	10746412
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	July 28, 2015
Date Filed	August 5, 2015
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING AT 5 MPH ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED. ALSO, THE COIL SPRINGS WERE REPLACED THREE TIMES PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

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