NHTSA Complaint #10746084 — 2009 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10746084
Vehicle	2009 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	July 7, 2015
Date Filed	August 4, 2015
Mileage	22,612 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

REAR DOOR HATCH MADE A LOUD POPPING NOISE WHEN DOOR WAS LOWERED. DOOR NO LONGER OPENS OR CLOSES. DEALER STATES COST TO REPAIR $4,700 TO $5,400. TOYOTA HAS A TECHNICAL SERVICE BULLETIN COVERING THIS PROBLEM BUT DENIES RESPONSIBILITY IF VEHICLE IS BEYOND 36/36,000 WARRANTY. UPDATED 9/15/15*CW

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