NHTSA Complaint #10746081 — 2008 TOYOTA CAMRY

WHILE DRIVING, THE DRIVER SIDE SUN VISOR BEGAN TO SLOWLY DROP DOWN AND EVENTUALLY FELL COMPLETELY OFF FALLING INTO MY FACE AND ONTO MY LAP. THE VISOR APPEARS TO HAVE BROKEN OFF AT THE POINT WHERE IT IS HELD TO THE CAR ITSELF. THERE WAS NO WARNING IT WAS ABOUT TO BREAK COMPLETELY OFF AND FALL ON MY FACE. WHEN TOYOTA WAS CALLED TO CHECK TO SEE IF IT IS A KNOW ISSUE, TOYOTA'S RESPONSE WAS THERE IS A KNOWN ISSUE WITH MY VEHICLE. APPARENTLY THE SUN VISORS ARE DROOPING AND BREAKING ON SELECT MODELS, CAUSING THEN TO FALL OFF. THEY ADVISED MY VEHICLE WAS INCLUDED IN THIS VISOR ISSUE. HOWEVER, THERE IS NOT A RECALL. I ADVISED TOYOTA THIS IS A SAFETY ISSUE. I DRIVE TO AND FROM WORK OFTEN DRIVING IN THE DIRECTION OF DIRECT SUN. NOT HAVING A VISOR IS A SAFETY ISSUE. I NOW AM CONCERNED ABVOUT THIS ISSUE. TOYOTA'S RESPONSE WAS THIS IS NO LONGER COVERED UNDER THE VEHICLE WARRANTY AND THEY WILL NOT COVER THE REPAIR COST. TOYOTA ADVISED IF I WANTED TO HAVE THE ISSUE FIXED, I WOULD NEED TO PURCHASE A NEW ONE AT MY COST. THIS ISSUE IS MORE AROUND SAFETY AND SUPPORTING THE "KNOWN ISSUE." I NOW AM AT RISK OF AN ACCIDENT WITHOUT A WORKING VISOR DUE TO THIS KNOWN ISSUE WHICH TOYOTA THEMSELVES IDENTIFIED.