NHTSA Complaint #10745166 — 2014 TOYOTA AVALON HYBRID

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10745166
Vehicle	2014 TOYOTA AVALON HYBRID
Component	UNKNOWN OR OTHER
Date of Incident	January 14, 2014
Date Filed	July 30, 2015
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHEN TURNING ON THE AIR CONDITIONER IN SUMMER AFTER THE CAR HAS BEEN SITTING FOR A FEW HOURS OR OVERNIGHT; THERE IS A MUSTY, URINE TYPE SMELL. I DID WHAT TOYOTA SERVICE RECOMMENDED BY NOT RECIRCULATING THE AIR; WHICH WE RARELY DO UNLESS DUSTY. THE SYSTEM DEFAULT IS FOR RECIRCULATING AIR AND WE SWITCH IT OVER RIGHT AWAY TO FRESH AIR WHEN WE START THE VEHICLE. WE CHANGED THE CABIN FILTER TO A TOYOTA CHARCOAL FILTER WHICH WAS RECOMMENDED BY TOYOTA WHICH HELPED FOR ONLY A FEW DAYS WE ARE CONCERNED THIS MAYBE LINKED TO A MOLD PROBLEM ETC.

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