NHTSA Complaint #10889036 — 2014 TOYOTA AVALON HYBRID

FORWARD COLLISION AVOIDANCE issue reported to NHTSA

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Complaint Details

ODI Number	10889036
Vehicle	2014 TOYOTA AVALON HYBRID
Component	FORWARD COLLISION AVOIDANCE
Date of Incident	January 20, 2016
Date Filed	July 27, 2016
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PARTS. THE SYSTEM WAS DISCONNECTED AS AN INTERIM SOLUTION MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO INDICATE A REASONABLE TIME FRAME FOR THE REMEDY AND PARTS. THE CONTACT EXPERIENCED THE SYSTEM RANDOMLY ENGAGING WHILE MAKING A TURN AND HAD TO ADJUST TO ENSURE THAT THERE WAS NO FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PARTS DISTRIBUTION DISCONNECT.

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