NHTSA Complaint #10745076 — 2008 MAZDA CX-9 SUSPENSION

Complaint Details

ODI Number	10745076
Vehicle	2008 MAZDA CX-9
Component	SUSPENSION
Date of Incident	July 29, 2015
Date Filed	July 30, 2015
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2008 MAZDA CX-9 GRAND TOURING ALL WHEEL DRIVE WITH 20 INCH (UPGRADE) WHEELS HOUSED IN NORTHERN VA HAS HAD A SERIES OF SUSPENSION SYSTEM ISSUES. IN DECEMBER 2014 THE FRONT DRIVER-SIDE WHEEL BEARING BROKE WHILE DRIVING FROM NEW YORK TO DC. LUCKILY THE ROARING SOUND WAS NOTICED AND THE CAR WAS TAKEN TO A MR TIRE IN TIME BEFORE THE WHEEL FELL OFF. FRONT TIRE WEAR WAS ALSO EXTREMELY UNEVEN AND TIRES WERE REPLACED. NOW IN SUMMER 2015 A CREAKING NOISE WHILE GOING OVER BUMPS AND HARD TURNS RESULTED IN THE DISCOVERY THAT THE FRONT LOWER BALL BEARINGS WERE LOOSE/HAD TOO MUCH PLAY, AND WE REPLACED THE FRONT LOWER CONTROL ARMS, SWAYBAR LINKS AND BUSHINGS, AND A BROKEN REAR DIFFERENTIAL MOUNT. MAZDA DEALER SUGGESTS THESE ARE NORMAL WEAR AND TEAR ISSUES. IT FEELS LIKE THE SUSPENSION SYSTEM IS NOT DESIGNED TO MANAGE THE WEIGHT OF THE CAR AND NORMAL CITY/BUMPY/POTHOLE DRIVING.

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