NHTSA Complaint #10745041 — 2009 DODGE RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10745041
Vehicle	2009 DODGE RAM 3500
Component	SERVICE BRAKES
Date of Incident	April 14, 2015
Date Filed	July 30, 2015
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 3500. WHILE DRIVING 60 MPH, THE VEHICLE HAD A TRAILER CONNECTED TO THE LATCHING SYSTEM. THE VEHICLE HAD FOUR DIFFERENT TRAILER OPTIONS, OF WHICH THE HEAVY ELECTRICAL OVERHYDRAULICS OPTION FAILED. THE CONTACTED STATED THAT THE COMPUTER SOFTWARE DID NOT RECOGNIZE THE VEHICLE WAS CONNECTED TO THE TRAILER. THE BRAKES WERE APPLIED, BUT WERE INOPERABLE TO THE TRAILER. THE BRAKING SYSTEM DID NOT REGISTER TO THE TRAILER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT PROVIDED.

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