NHTSA Complaint #10745015 — 2008 NISSAN ARMADA

IN JULY 2013, I NOTICED THE FRONT OVERHEAD CENTER CONSOLE STARTED TO CRACK ON BOTH SIDES AT AROUND THE SAME POINTS. I DIDN'T LOOK ANYMORE INTO IT BECAUSE THE APPEARANCE WAS MINIMAL. MY CONCERN CAME ONCE I REALIZED THE CONSOLE WAS LOOSE. I CALLED THE NISSAN DEALERSHIP IN REGARDS TO THE PROBLEM AND WAS TOLD IT WAS A CONSUMER ISSUE WHICH HAD TO BE PAID OUT OF POCKET BECAUSE THERE WASN'T A RECALL ON THE ITEM. AFTER PRICING THE REPLACEMENT PART I WAS NOT ABLE TO PURCHASE DUE TO THE COST WHICH IS ALMOST $1500 TO COMPLETELY REPLACE THE ENTIRE CONSOLE. SINCE THEN THE SMALL CRACKS HAVE SINCE TURNED INTO A COMPLETE CRACK STRAIGHT ACROSS THE CENTER OF THE CONSOLE. EVEN WITH THE CRACK THE CONSOLE CONTINUED TO BE LOOSE BUT WAS STILL SOMEWHAT STABLE. I WENT TO WORK AND AS I CAME OUT TO LEAVE NOTICED IT WAS HANGING BY STREWS. AFTER LOOKING INSIDE WHERE THE CONSOLE WAS BASED THE STREWS WERE STILL STREWED IN ALONG WITH THE PLASTIC FROM THE CONSOLE WHICH HAD BROKEN OFF. AFTER FURTHER RESEARCHING THE ISSUE, I HAVE SINCE REALIZED THIS HAS BEEN A CONTINUOUS AND ONGOING ISSUE WITH THIS PARTICULAR TRUCK.