NHTSA Complaint #10744747 — 2010 CHRYSLER TOWN AND COUNTRY

PURSUANT TO A RECALL NOTICE I HAVE TRIED IN VAIN NUMEROUS TIMES SINCE JUN 7, 2015 TO GET THE CHRYSLER DEALER KNOWN AS ADAMS OF ANNAPOLIS TO SCHEDULE AN APPOINTMENT . THE REASON TOLD TO ME IS THAT THEY HAVE NOT RECEIVED THE PARTS FROM THE MANUFACTURER AND TO KEEP CHECKING BACK WITH THEM TO SEE IF THE PARTS HAVE ARRIVED. ADAMS WILL NOT TAKE MY PHONE NUMBER TO TELL ME WHEN THE PARTS DO COME IN. MOREOVER, THEY REFUSE TO RETURN MY CALLS WHEN I TRY TO FIND OUT IF THE PARTS HAVE COME IN. THE ONLY WAY I CAN COMMUNICATE WITH THEM IS IF I APPEAR IN PERSON . I HAVE DONE SO TWICE AND CONTINUE TO BE TOLD WHAT I HAVE DESCRIBED ABOVE. I AM A HANDICAPPED PERSON WITH A RAMP VAN AND FIND THIS TOTALLY UNACCEPTABLE WHICH IS WHY I AM FILING THIS COMPLAINT. IN THE MEANTIME, I HAVE HAD THE RAMP SIDE DOOR OPEN WITHOUT ACTIVATING THE FOBIK.