NHTSA Complaint #10744469 — 2014 DODGE JOURNEY

I BOUGHT THIS CAR ON NOVEMBER 2013. AFTER FIRST/SECOND WEEK OF USE I REALIZED THAT WHEN DRIVING THE CAR WAS PULLING TO THE RIGHT. I WENT TO THE DEALERSHIP AND TRIED TO MAKE AN ALIGNMENT WITHOUT SUCCESS. THEN THE PROBLEM CAME BACK AND WENT TO DEALERSHIP (LIKE 5 TIMES) AND THEY SAID THAT WERE THE TIRES (20,000 MILES ON THAT MOMENT). SO, SEVERAL WEEKS AFTER TIRE REPLACEMENT THE CAR PULLING CAME BACK AND NOW WITH 40K+ MILES ON ODOMETER THE PROBLEM PERSIST. ACTUALLY I WILL BUY 4 MORE TIRES FOR SECOND TIME AND THE CAR IS ALIGNED. I MEASURED THE CHASIS BUT WAS OK WITH NO BENTS OR DAMAGE BUT I TRIED TO MEASURE THE WHEELBASE OF THE CAR (FROM CENTER TO CENTER OF THE WHEELS ON LEFT AND RIGHT SIDE). SURPRISINGLY THE LEFT SIDE MEASURES 115 INCHES AND THE RIGHT SIDE MEASURES 114 INCHES (HERE IS THE PROBLEM). ACTUALLY I'M ASKING FOR CAR REPLACEMENT IN A COURT CASE. PS - DURING THE FIRST MONTH OF USE, I TESTED A 9MILES VEHICLE (SAME BRAND, SAME CONFIGURATION) AND HAS THE SAME PROBLEM AND THE DEALERSHIP DID NOTHING. UPDATED 12/13/2017*CN