NHTSA Complaint #10744100 — 2015 CHRYSLER 200

ON APRIL 9, 2015, WITH MY ENTIRE FAMILY IN THE CAR, WE SUFFERED A COMPLETE COMPUTER SHUTDOWN AT 55 MPH JUST FOUR MILES FROM MY HOME. I WAS ABLE TO GET MY CAR ALMOST OFF THE ROAD BEFORE IT COASTED TO A STOP. DURING THIS SHUTDOWN I WAS NOT ABLE TO STEER THE CAR, USE THE BRAKES, USE THE GAS, OR PULL SAFELY OFF THE ROAD. AFTER TUGGING THE SHIFTER NOB INTO PARK AND TRYING TO START THE CAR IT JUST MADE TERRIBLE CLICKING SOUNDS. THE SERVICE LIGHTS WOULD FLASH AND THE CAR WOULD SHAKE AS THE ENGINE WAS MAKING THESE LOUD CLICKING SOUNDS. I WAS NOT ABLE TO RESTART THE CAR AND WAS FORCED TO LEAVE IT WHERE IT SAT FOR THE TOW TRUCK TO ARRIVE. I WAS INFORMED THAT THERE WAS A PROBLEM WITH THE POWER DISTRIBUTION CENTER AND IT NEEDED TO BE REPLACED. I WAS WITHOUT A VEHICLE FOR 7 DAYS FROM THE TIME NEEDED TO GET THE PART AND HAVING TO WAIT FOR A RIDE TO THE DEALERSHIP TO PICK MY CAR UP. THE CAR CONTINUED TO SHIFT AT ODD TIMES AND IT STILL LUNGED WHEN PUT INTO PARK AND LIGHTS WOULD OCCASIONALLY FLASH ON DASHBOARD. I ASSUMED THAT THIS WAS DUE TO THE NEW 9 SPEED TRANSMISSION. ON JULY 23, 2015 AT 1:15PM MY CAR ONCE AGAIN SUFFERED A TOTAL SHUTDOWN IDENTICAL TO THE PREVIOUS ONE. THIS SITUATION WAS FAR MORE FRIGHTENING DUE TO MY SPEED AND LOCATION OF THE SHUTDOWN. I WAS TRAVELING AT 65MPH IN HEAVY TRAFFIC ON I-26 IN NORTH CAROLINA. IF NOT FOR THE ALERT DRIVERS BEHIND ME I WOULD HAVE SUFFERED CATASTROPHIC INJURIES IF NOT DEATH DUE TO LOSING ALL SPEED AND STEERING ON A BUSY INTERSTATE.