NHTSA Complaint #10743866 — 2014 CHEVROLET SPARK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10743866
Vehicle 2014 CHEVROLET SPARK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 4,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

2014 CHEVY SPARK WITH JUST OVER 4 K MILES WITH SEVERE ACCELERATION PROBLEMS FROM A STOP. I TOOK IT TO THE DEALER THE FIRST TIME AND WAS TOLD THAT THE COMPUTER HAD TO LEARN MY DRIVING STYLE THIS WAS WITH ABOUT 2K MILES DRIVEN. THEN ON JUNE 11, 2015 I TOOK IT BACK TO DEALER AGAIN WITH THE SAME COMPLIANT THIS TIME THEY DID A DRIVING TEST AND SCAN THE CVT WAS FOUND TO BE STICKING IN HIGH GEAR AND WOULD NOT SHIFT INTO LOW GEAR. A NEW TRANSMISSION WAS ORDERED AND IT TOOK ABOUT 8 DAYS TO ARRIVE. THEY INSTALLED THE NEW CVT AND WHEN THE TECHNICIAN TRIED TO BACK MY CAR OUT FOR A TEST DRIVE IT WOULD NOT GO INTO REVERSE ANOTHER BAD TRANSMISSION. SO ANOTHER NEW CVT TRANSMISSION WAS ORDERED AND INSTALLED SO FAR THIS ONE IS WORKING, TOTAL TIME FOR THIS REPAIR WAS FROM JUNE 11, 2015 TO JULY 3, 2015.

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