NHTSA Complaint #10743703 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHEN ATTEMPTING TO ENGAGE THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START AND REQUIRED MULTIPLE TIMES ATTEMPTS. THE CONTACT ALSO NOTICED WHEN THE VEHICLE WAS SHUT OFF, THE INTERIOR LIGHTS AND THE RADIO WOULD SHUT OFF AFTER A LONGER PERIOD OF TIME. THE CONTACT HAD RECEIVED NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 12/21/15*JS