NHTSA Complaint #10743616 — 2007 FORD F-150

BOUGHT THE T07 F150 AT 28K AND AT 61K THIS HAPPENED. WHILE DRIVING AT LOW GEAR 2ND THE ENGING CHUGGED A LITTLE ( LKE AN OLD DIESAL) TOOK IT TO THE DEALER THEY SAID IT WAS PROBABLY THE SMALL OIL SEAL BEHIND THE CAM. THEY WAS GOING TO CHARGE BE 5600 FOR A NEW ENGINE. THEY TRIED LIKE HE11 TO GET ME TO SAY I DIDNT HAVE THE OIL CHANGED REGULARLY. I NEVER BACKED DOWN, THEN REMINDED THEM THAT I HAD BOUGHT THE $2700.00 EXTENDED WARRENTY (WHICH I USUALLY NEVER DID) THEY BAUKED AND CRIED. BUY SAID THAT THEY WOULD FIND ANOTHER USED ENGINE, THEY CALLED ME AND SAID THAT THEY FOUND ONE FOR 3500 (OR SOMETHING LIKE THAT) I BEGAN A LONG SEARCH ONLINE AND FOUND A REBUILD FOR LESS AND GAVE THEM THE INFORMATION. THEY DECIDED TO GO WITH THAT. THEY ORDERED THE ENGINE AND INSTALLED IT ( WELL WHAT DO YOU KNOW THE REPLACEMENT HAD THE SAME PROB) THEY HAD TO PULL THAT ENGINE AND GET ANOTHER FROM THE COMPANY . TOOK AN EXTRA WEEK AND GOT THE TRUCK BACK ITS NOW AT 100K AND STILL RUNS WELL (SO I KNOW IT WASNT MY DRIVING) SO IT HAD TO BE THE INCORRECT PLACEMENT OF THAT SEAL FROM THE DEALER, WHICH WOULD LEAKED HOT OIL ONTO THE ENGINE AND CAUSE A FIRE. I LOOKED AT THE ORIGIONAL PAPER WORK THAT THEY HAD TO REPLACE TH ORIGIONAL WIRING HARNESS BEFORE IT EVEN LEFT THE FACTORY.