NHTSA Complaint #10743515 — 2011 MAZDA CX-9
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 10743515 |
| Vehicle | 2011 MAZDA CX-9 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 72,246 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
ON 24 JULY 2015, WHILE DRIVING HOME FROM WORK, THE DRIVER IN FRONT OF ME EXECUTED AN EMERGENCY BRAKING TO AVOID A COLLISION WHICH CAUSED ME TO DO THE SAME. FROM THE MOMENT I TRIED TO ACTUATE THE BRAKE PEDAL, IT FELT AS IF THE PEDAL WAS IN THE FLOOR AND IMMOVABLE. LITTLE, IF ANY, BRAKE FORCE WAS APPLIED AND REQUIRED BOTH FEET WITH ALL THE POWER OF MY LEGS TO GET EVEN A SMALL AMOUNT OF BRAKING. I HAD TO IMMEDIATELY DIVE INTO THE MEDIAN AT SPEEDS OF 60-65 MPH TO AVOID HITTING THE CAR IN FRONT OF ME. THIS CAUSED TWO TIRES TO HAVE TO BE REPLACED. WHEN I LEFT MY PARKING GARAGE AND ALL THE WAY TO THE FREEWAY, BRAKING WAS NORMAL. NO DASH LIGHTS WERE ACTIVE NOR ARE THEY NOW. THE ISSUE PERSISTS NOW AND DRIVING THE VEHICLE IS NOT AN OPTION.
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