NHTSA Complaint #10743413 — 2015 CHRYSLER 300

WHILE WALKING OUT OF THE STORE THE CAR WOULD NOT UNLOCK BY USING THE FOB. WHEN I OPENED IT MANUALLY AND PUSHED THE UNLOCK BUTTON, IT STILL WOULD NOT UNLOCK. I HAD TO HAVE EVERYONE CLIMB IN THROUGH MY DOOR TO GET TO THEIR SEATS. THE NEXT DAY THE CAR WOULD NOT LOCK WITH THE FOB AND BY MANUALLY PUSHING THE BUTTONS. I HAVE NOW TAKEN IT IN TWICE AND THEY HAVE NOT BEEN ABLE TO FIX IT. AT RANDOM TIMES AND DAYS THE DOORS EITHER DO NOT UNLOCK, THEY WILL LOCK AND NOT LET PEOPLE OUT, OR THE TRUNK WILL NOT OPEN. IT HAPPENS WITH THE FOB OR BY PUSHING THE MANUAL BUTTONS. FOR BEING A BRAND NEW CAR IT HAS BEEN VERY FRUSTRATING THAT NO SOLUTION HAS BEEN FOUND. IT HAS STAYED AT THE DEALER FOR 3 WEEKS AND AFTER GETTING IT BACK NOT 2 WEEKS HAVE PASSED WHERE IT HAPPENED AGAIN. I JUST TOOK IT IN AGAIN THIS WEEK AND RECEIVED IT BACK SO I AM WAITING TO SEE IF IT IS FIXED OR IF IT WILL HAPPEN AGAIN.