NHTSA Complaint #10743367 — 2010 FORD ESCAPE STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10743367
Vehicle	2010 FORD ESCAPE
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	July 2, 2015
Date Filed	July 24, 2015
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE FROM THE HATCHBACK. THE CONTACT WAS UNABLE TO REPLACE THE FLASHER AND BRAKE LIGHTS BECAUSE OF THE HATCHBACK DOOR FAILURE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

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#10735942 — July 23, 2015 — TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPEN WITHOUT WARNING....

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