NHTSA Complaint #10743364 — 2011 CHEVROLET IMPALA AIR BAGS

Complaint Details

ODI Number	10743364
Vehicle	2011 CHEVROLET IMPALA
Component	AIR BAGS
Date of Incident	August 11, 2014
Date Filed	July 24, 2015
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY SERVICE AIR BAG LIGHT STAYS ON. I HAD IT CHECKED OUT. THE PASSENGER SEAT SENSOR IS FAULTY OR HAS FAULTY WIRING. IT'S A NEWER VEHICLE, I CURRENTLY HAVE 72,000 MILES ON IT. AND IS A SAFETY CONCERN FOR ANYBODY ESPECIALLY MY KIDS WHO RIDES IN MY PASSENGER SEAT. THE SENSOR WILL NOT ACKNOWLEDGE ANY WEIGHT ON THE SEAT AND WILL NOT ACTIVATE IF I WERE TO GET INTO AN ACCIDENT. I CALLED UP A WHILE BACK AND PUT IN A COMPLAINT. SOMEBODY CALLED ME BACK BUT NEVER ANSWERED MY PHONE OR MESSAGES I HAD LEFT. I'VE RESEARCHED THIS ISSUE AND HAVE NOTICED THERE'S A LOT OF PEOPLE WITH THE SAME PROBLEM. I EXPECT CHEVY TO STAND BY THEIR PRODUCT AND ADDRESS THIS ISSUE. THANK YOU

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