NHTSA Complaint #10743334 — 2014 RAM 1500

THIS TRUCK WAS PURCHASED BRAND NEW IN SEPT 2014. WITHIN THE FIRST 4000 MILES OF DRIVING THE BRAND NEW VEHICLE EXHAUST STARTED TO COME OUT FROM UNDER THE HOOD AND STARTED ENTERING THE CABIN, IT NOW HAS 22000 MILES. I TOLD THE DEALERSHIP AND THEY SAID TO BRING IT IN AND FOUND NOTHING. 10000 MILES CHECKUP I TOLD THEM THE SAME THING BUT ITS GETTING A LOT WORSE SO THEY SAID IT WAS WHEN THEY DID AN OIL CHANGE AND OIL GOT ONTO THE EXHAUST SO THEY CLEANED MY UNDERCARRIAGE, BUT THE PROBLEM WOULD STILL OCCUR. 15000 I BROUGHT IT IN AGAIN AND THEY REPLACED MY CATALYTIC CONVERTER SAYING THAT WAS THEY ISSUE BUT AS SOON AS I GOT HOME FROM THE DEALERSHIP IT STARTED AGAIN. I HAVE SINCE BEEN CONTACTING THE DEALERSHIP CONSTANTLY BECAUSE NOW THERE IS A RECALL PERTAINING TO THE ISSUE I SPECIFICALLY HAVE (HIGH FREQUENCY DECOUPLER) RECALL (R04). SINCE THEN THEY KEEP TELLING ME THE PART IS ON BACKORDER AND I JUST HAVE TO WAIT FOR IT. MY TRUCK SMOKES FROM UNDER THE HOOD AND ENTERS THE CABIN FROM THE AIR VENTS, IT GETS TO THE POINT WHERE YOU CANT DRIVE IT WITHOUT GETTING DIZZY. NORTH STAR DODGE DEALERSHIP IN SAN ANTONIO IS WHO I HAVE BEEN CONTACTING WITH THIS ISSUE AND CHARLES SPECIFICALLY FROM THE SERVICE DEPARTMENT. THERE ADMINISTRATION HAS DONE NOTHING TO ALLEVIATE THE ISSUE FOR ME OR ACCOMMODATE ME IN ANY WAY. FROM THE TIME I HAVE HAD THIS ISSUE I HAVE CONTACTED THE FCA MULTIPLE TIMES AND THEY TELL ME THE DEALERSHIP HAS IT ON ORDER BUT CAN DO NOTHING ABOUT ACCOMMODATING ME EITHER. THE ISSUE OF CARBON MONOXIDE POISONING IS A LARGE CONCERN FOR ME BECAUSE I DRIVE ME GRANDMOTHER AROUND WHO HAS SERIOUS HEART CONDITIONS, THIS ISSUE NEEDS TO BE TAKEN CARE OF IMMEDIATELY AND NOBODY IS DOING ANYTHING TO ACCOMMODATE MY SAFETY. PLEASE HELP MY HEALTH IS AT RISK AND EVERYBODY HOW RIDES IN MY VEHICLE.