NHTSA Complaint #10743259 — 2010 AUDI TT

2010 AUDI TT. CONSUMER WRITES IN REGARDS TO MECHATRONIC CONTROL UNIT FAILURE ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED FOR SEVERAL WEEKS, THE VEHICLE HAD BEEN STUTTERING WHEN STARTING AND IDLING AND THERE WAS A CHIRPING NOISE UNDER THE HOOD. A LOCAL REPAIR SHOP STATED THE DUAL MULTIPLE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE THEIR DIAGNOSTIC TEST A FAILED MECHATRONIC CONTROL UNIT IN THE TRANSMISSION NEEDED TO BE REPLACED. WHEN THE CONSUMER PICKED UP THE VEHICLE FROM THE DEALER, THE STUTTERING AND CHIRPING WAS STILL PRESENT. THE DEALER RETRIEVED THE VEHICLE. TWO DAYS LATER, THE DEALER INFORMED THE CONSUMER THEY WERE REPLACING THE CLUTCH PLATE. HOWEVER, IT WOULD BE 7-10 DAYS BEFORE THE PART WOULD ARRIVE. THE DEALER REPLACED THE SHIFTER. *JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND REQUESTED TO BE REIMBURSED. *JS