NHTSA Complaint #10736227 — 2011 NISSAN VERSA

ON 7/20/15 WAS OUTSIDE HEARD WHAT SOUNDED LIKE AN EXPLOSION FROM GARAGE AREA. LOOKED AROUND COULDN'T FIND ANYTHING. CHALKED IT UP TO CONCRETE CRACKING AFTER HEAVY FLOODING IN THE AREA. 7/23/15 GOT IN CAR TO GO TO TOWN. THE CAR DID NOT SEEM TO WANT TO MOVE TURNED STEERING WHEEL AND BANG THE SOUND OF METAL HITTING CONCRETE. LOOKED TO SEE WHAT HAPPENED AND FOUND THE RIGHT FRONT STRUT COIL SPRING BROKE AND PIECE OF IT WAS LAYING UNDER THE CAR. SO NOW I KNOW WHAT THE SOUND FROM MONDAY WAS. OF COURSE THIS COULD HAVE BEEN A LOT WORSE IF HAD BEEN DRIVING. FOR A COIL SPRING TO UNSEAT FROM STRUT MOUNT WHILE PARKED IS AN OBVIOUS MANUFACTURER DEFECT. WHERE THE SPRING BROKE SHOWED SIGN OF OLD CRACK IN STEEL. IT HAD A RUSTED SPOT ABOUT A 1/4" DEEP ONE SIDE. HAVE CONTACTED NISSAN AND A REP. IS SUPPOSED TO CONTACT ME. CAR CANNOT BE MOVED WITHOUT RISK OF FURTHER DAMAGE. AND OF COURSE ITS PASSED 3/36 WARRANTY. I WILL WAIT AND SEE WHAT NISSAN REP. HAS TO SAY, BUT I EXPECT TO HAVE REPAIR MYSELF AT MY OWN COST. WHICH I WILL REPLACE BOTH FRONT STRUTS TO BE ON THE SAFE SIDE, AND HAVE TO HAVE AN ALIGNMENT.