NHTSA Complaint #11605845 — 2011 NISSAN VERSA

The contact owns a 2011 Nissan Versa. The contact received notifications of NHTSA Campaign Numbers: 18V401000 (Air Bags) and 17V449000 (Air Bags); however, the dealer refused to complete the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that before entering the vehicle, she became aware that the driver's side air bag had deployed without impact. The contact stated that the vehicle was not involved in a crash. The contact had taken the vehicle to a dealer; however, the dealer refused to complete the recall repair because the driver's side air bag had deployed. The failure mileage was approximately 155,000. Parts distribution disconnect.